L2B TICKET SALES TERMS AND CONDITIONS

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The London and Surrey Mini Owners Club (LSMOC) are referred to below as the Event Organiser of this event. This is commonly known as the London to Brighton Mini Run or the L2B.

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For any other queries or help, with anything relating to ticket sales, please email us enquiries@london-to-brighton.co.uk  – there is no telephone number available therefore email is currently the most efficient form of communication.

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Tickets are not refundable under any circumstances other than a cancellation of the event or unless the event is moved to another date that prohibits you from attending. In this instance, ticket holders will be informed of any cancellation. All Ticket holders must then request refunds via email:   enquiries@london-to-brighton.co.uk within 28 days of the cancellation notice. The full value of the Ticket – less any booking fees, transaction fees will be refunded. (For L2B 2020 ticket refunds, we repeatedly extended the deadline to request refunds to January 2022. The full value of the ticket – less any booking fees  – was refunded.).  No tickets from the 2020 event will be valid for the L2B 2023.

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We only provide a paper ticket for this event, e-tickets cannot be used. This will be sent to the address you submit when you place your order.

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When purchasing tickets, you will be asked for the contact details of the ticket holder and the car registration. Other details required are the age of the car, contact number and an option to be camping on Saturday night at Cheam Park – this information will only be used by the Event Organiser to contact attendees ahead of the event.

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You must be a paid LSMOC before 15th November 2022 to be eligible for a presale invitation. A valid LSMOC membership number is required to purchase tickets. Membership applications are not processed during London To Brighton ticket sales.

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The Rules and Regulations of the venues and Event Organiser, for which Tickets were purchased, must be adhered to at all times.

 

The LSMOC reserve the right to refuse admission to the run if they consider you or your vehicle state is not fit to be safe on the roads and we may conduct security searches on entry. Should you be refused entry for the run, for any reason, we are not liable to refund you for the ticket you have purchased.

 

There is no obligation to refund monies or exchange tickets if management alters or varies the programme due to events or circumstances beyond its control.

 

The Event Organiser and venue management accept no responsibility for any personal property.

 

Ticket holders consent to the filming and photographic publishing as members of the run.

 

Tickets may be restricted to a maximum number per person. We reserve the right to cancel tickets purchased in excess of this number.

 

The Event Organiser reserves the right to cancel any tickets we believe to have been purchased fraudulently. This includes any sales done via online auction sites. We can accept private sales but these are done at the new ticket purchaser’s own risk and LSMOC are not responsible for these tickets sales that go wrong. The T-shirt size cannot be altered and no ticket can be sold for more than the face value.

 

Any change of details must be sent by email to the organisers at enquiries@london-to-brighton.co.uk so we can update our records.

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Please do not buy tickets privately after 18th May 2023. LSMOC impose a deadline of 48 hours before the event (May 18th), after which time it is not possible to amend the ticket details to a new owner. LSMOC are not responsible for sales after this time. (Vehicle registration changes will continue to be accepted for current ticket holders)

 

We can provide a complimentary permit for blue badge holders. Once a ticket has been purchased, please contact us via enquiries@london-to-brighton.co.uk with your ticket number details and we will forward you a permit. These are available in very limited numbers so please apply early.

 

We use Sumup to collect and process all online transactions. Card details are entered onto a secure page. No personal details will be passed on to third parties.

(https://www.sumup.com/en-gb/privacy/)

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The Event Organiser does not accept any liability for any losses or claims arising from any inability to access the website, any interruption or any failure to complete a transaction.

 

The customer accepts full responsibility for all contact information on their customer account and must ensure it is updated when necessary.

 

The Event Organiser accepts no responsibility for information not received by the customer due to out of date contact information. Please note, contact information can be updated via enquiries@london-to-brighton.co.uk

 

Terms and conditions are governed by English law.

 

DELIVERY

 

All tickets purchased will be sent by Royal Mail. We aim to have sent the tickets within eight days of purchace but be patient as we are a small team working on a voluntary basis

 

RUN PACK COLLECTIONS

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Your run pack will be available for collection on Sunday 21st May 2023.

 

You can collect your run pack at Cheam Recreation Ground or Brighton, after 1 pm. Your run pack will only be given on the presentation of a complete event ticket. If you are unable to attend the event or collect your run pack at the event, LSMOC can post your run pack.

 

There will be a £5 P&P charge for this. This option will only be available until 31st July 2023. After this date, the LSMOC cannot guarantee that your run pack will be available. If you apply for your run pack to be supplied to you after the event (before 31st July), the LSMOC will supply you with a complete run pack, however, if the t-shirt size you ordered for the event is no longer available the LSMOC reserve the right to send you the nearest size available.